For shipping charges
A flat rate of 500 yen nationwide for each order. However, if the total purchase amount is 5,000 yen or more, free shipping.
Usually, we will ship within 3-5 days of your order or payment.
However, please note that shipping may be delayed due to holidays, weekends, holidays, year-end and New Year holidays, and long holidays.
Return shipping fee:
Refund Fee Please check the contents as soon as you receive the item. If the item is soiled, damaged, misdelivered, or otherwise defective due to our inadequacy, please contact us within 3 days of the arrival of the item. We will bear the shipping fee and refund fee, so please contact us by phone or email in advance and send it by cash on delivery.
As a general rule, we cannot accept returns of products that have been used for the convenience of the customer. note that.
Differences between screen display and actual product: The color and texture of the actual product may look slightly different depending on your monitor, OS and browser. Please note.
* Regarding matters other than the above, we will present them without delay if requested at the time of transaction.
How to purchase the works from outside Japan
The payment can be made only by creadit cards or PayPal, which will be charged in yen.
Delivery / Shipping:
Your order will be shipped within 7days after your order is confirmed.
In the case of overseas shipping, it is 2,000 yen for any order. All the shipments will be done by EMS (Express Mail Service). Please check available area for shipment in the link below.
・ We are afraid you cannot choose a courier company.
・ The box may be damaged due to the inspection by custom.
Return, exchange or cancellation of your order:
We do not accept any return nor exchange of items for all the overseas sales.
We do not accept any cencellation after shipping your order.
Please check the items as soon as you receive your order. Any marks, breakage, misdelivery or any other faults in our ends, please let us know within 3 days after the delivery.
As for the breakage of items during delivery, please inform us within 3 days after the delivery and submit the claim for compensation for damage. When Japan Post receives the claim, they will return the damaged item back to Japan for free. After we receive the broken item and report of damage from Japan Post, we will refund fully including shipping cost. We will not handle any claims which are not dealt within the timeframe mentioned above. Please inspect all the items when delivered. Please contact us by email for any questions ..
Please make sure to input a name of the country and zip code for delivery of your order. The re-shipping cost due to your mistake of inputting delivery address will be charged again. Please be sure to input a correct address.
Receving your order:
There are cases that the delivery is considered to be done when the package arrives at custom or post office of each country or when you are not home when delivered. Thus, please be sure to track the status of the delivery of EMS with the tracking number. on the slip.
Please contact us by email if you have any questions.
(Japan time: 9: 00-17: 00 Irregular holidays)